Last updated: 14 November 2026
This page explains what data the studyfrance.co.id website collects, what it is used for, and how you can control it. It is written with reference to Indonesia's Personal Data Protection Law (Law No. 27 of 2022).
1. Who we are
This website is run by PT Studi Eropa Indonesia (Studyfrance), Sentrakota Jatibening Blok C/06, Jatibening Baru, Pondok Gede, Bekasi 17412, Indonesia. For anything about your personal data, contact us at studyfrance.id@gmail.com or WhatsApp +62 811 1122 680.
2. Data we collect
Data you give us
- Consultation form (Contact page): your name, WhatsApp number, city, interest and question.
- Campus quiz and French level test (Indonesian pages): your answers or results, plus your name, WhatsApp number and city if you choose to send them to us.
- WhatsApp chats: when you tap a WhatsApp button, the conversation happens in the WhatsApp app and is also covered by WhatsApp's privacy policy.
Visit data (automatic)
We use Google Analytics to count visits: pages opened, where visitors come from (e.g. Google, Instagram, TikTok), device and browser type, approximate city or country, and buttons clicked (e.g. WhatsApp buttons). Your name and WhatsApp number are not sent to Google Analytics. Google's advertising features (Google signals and ad personalisation) are turned off.
3. How we use it
- To contact you and give the consultation you asked for.
- To suggest classes, universities or programs that suit you.
- To understand which pages and articles are useful, so we can keep improving the website.
We do not sell your personal data and do not use it for personalised advertising.
4. Who can access it
- The Studyfrance team handling consultations, through our internal system with restricted access.
- Google (Google Analytics) for visit data, and WhatsApp for chats.
- Universities or other institutions only with your consent, for example when we help with your application.
5. Cookies
Google Analytics uses cookies (_ga and _ga_…) to tell new visits from returning ones. You can delete or block cookies in your browser settings, or install the Google Analytics Opt-out add-on. The website works normally without these cookies.
6. Storage & security
Form data is stored in Studyfrance's internal system, which only our team can open with their own accounts. We keep it for as long as it is needed for your service, or until you ask us to delete it.
7. Your rights
You can ask for a copy of your personal data, correct data that is wrong, ask for it to be deleted, or withdraw your consent. Send your request to studyfrance.id@gmail.com or WhatsApp +62 811 1122 680.
8. Students under 18
Many of our future students are still in high school. If you are under 18, please fill in our forms together with, or with the knowledge of, a parent or guardian. Parents are also welcome to contact us directly.
9. Changes
If this policy changes, the latest version will always be on this page, with the update date at the top.